Privacy Policy
This Privacy Policy describes how www.patchpocketpina.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.patchpocketpina.com.
For the purposes of applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), the data controller of your personal information is www.patchpocketpina.com.
- Information We Collect
We collect information that you provide directly to us when you interact with our Site, such as when you browse products, create an account, place an order, or contact us. This information may include:
Contact Information: Name, billing address, shipping address, email address, and phone number.
Order Information: Details regarding the products you purchase.
Technical Information: IP address, browser type, device information, and information about your interaction with our Site, collected through cookies and similar tracking technologies.
- How We Use Your Information
We use the collected information to fulfill orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and improve and optimize our Site. - Sharing Your Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We use Stripe to process payments. When you make a purchase, your payment data is transmitted directly to Stripe.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
- Data Retention
We retain your personal information only for as long as is necessary to provide you with our services and as described in this Privacy Policy. Generally, we retain order information for a minimum of ten years to comply with German commercial and tax law requirements (Handelsgesetzbuch and Abgabenordnung). After this period, we take steps to securely delete or anonymize your personal information. - Your Rights
For Residents of the European Economic Area (EEA) and Germany:
Under the GDPR, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
For Residents of the United States:
Depending on your state of residence, you may have rights regarding the access, deletion, and correction of your personal data. We do not sell your personal information.