Contact Us

At Patchpocketpina, we prioritize clear and efficient communication. Should you have any inquiries regarding our gardening aprons or your order, our dedicated customer support team is available to assist you.

Our Contact Information
For all inquiries, please reach out through our official channels listed below:

Company: Solar Apron Vermögensverwaltungs GmbH

Address: Mommsenstraße 70, 10629 Berlin

Tel: +49308852629

Email: gardening@patchpocketpina.com

Customer Support Availability
Our team is committed to providing timely assistance. You may reach out to us at any time; however, our formal support hours are processed on a rolling basis.

Response Time: We strive to acknowledge and address all customer inquiries within 24 hours.

Procedure: If you reach us outside of active operational windows, please leave a detailed message, including your name, order number (if applicable), and a clear description of your query. A representative will contact you via your provided email address as soon as possible.

Communication Guidelines
To ensure that we can assist you effectively, please include all relevant information—such as order identification or specific product details—in your correspondence. By contacting us, you acknowledge that you are providing the necessary information for us to facilitate your inquiry in accordance with our internal data processing standards and applicable regional data protection regulations.

All formal notices and customer service communications must be directed through the official email or phone number listed above. We do not recognize inquiries directed to unauthorized social media accounts or external messaging platforms as official correspondence.